How Agents Can Increase Client Engagement
Every agency and business has a critical component that ensures its performance. It's known as employee engagement. It can mean [...]
11
06, 2021
21
05, 2021
Insurance Customers Needs Are Changing
With all the changes going on in our world, customers' needs seem to change as well. In a recent customer [...]
3
05, 2021
Strategic Planning
Companies of every size should have a plan to manage and grow their business. A strategic plan is like a [...]
17
04, 2021
The Art of Delegation
As a business owner or leader you have had to wear many hats over the years; from selling to accounting, [...]
12
04, 2021
What Are Clients Looking For In An Agent?
A recent study by a leading insurance research firm showed something we have been saying for years. That is when [...]
11
03, 2021
Move From Average To Exceptional Customer Service
We recently ran across a study by PeopleMetrics where they outlined methods of improving the relationships between agents and customers. [...]
9
03, 2021
Strategic Planning
Companies of every size should have a plan to manage and grow their business. A strategic plan is like a [...]
26
02, 2021
Challenges to Succession Planning
In the last ten years, from 2010 to 2020, the number of people between the ages of 55 and 64 [...]
11
02, 2021
What A Trusted Advisor Does
My insurance agent friend John and I had another conversation about how agents can and need to differentiate themselves from [...]
19
01, 2021
Here is Our Secrete to Getting Our Clients The Best Possible Combination of Coverage, Price and Service.
There is nothing wrong with wanting competitively priced insurance for your home or business. The issues seem to arise when [...]